Author Topic: Question on instructions for updating C7042 power base firmware  (Read 2524 times)

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James

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Question on instructions for updating C7042 power base firmware
« on: December 08, 2014, 03:54:57 AM »
Please help. I am having problems with the instructions for updating C7042 powerbase firmware. Specifically instruction 4 that says 'within a few seconds, press UPDATE and RCS64 start updating firmware' 
I am having problems finding 'RCS64 start updating firmware.' could you tell me where this is located?

Thanks,
James

martin

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Re: Question on instructions for updating C7042 power base firmware
« Reply #1 on: December 08, 2014, 05:38:12 AM »
Hi James
Can you try go through this list

1: Can RCS64 detect your APB?
2: Is the cable driver Installed correctly?
3; What Comport number is your ABP(Cable)?
4: Any kind off screendumbs would help understnd where the problem is!
5: Do you have any Antovirus Installed?
6: Do you use WinXP, Win7 or Win8?
7: Make sure to choose the correct comport in the update tool
8: Make sure you have started APB up in the special mode by pressing the button
9: Make sure to reset the APB after the update

Martin

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Re: Question on instructions for updating C7042 power base firmware
« Reply #2 on: December 08, 2014, 05:22:59 PM »
Hi James and Martin,

Number 4 should read ' Within a few seconds press UPDATE and RCS64 will start updating the firmware.

The update button can be seen at the top of the screen.

Hope this makes things a little clearer.




Andy P

James

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Re: Question on instructions for updating C7042 power base firmware
« Reply #3 on: December 09, 2014, 02:02:09 AM »
Thank you. This helped. Appreciate it.